Scratch Digital + Data | Reimagining search.
13242
home,page-template,page-template-full_width,page-template-full_width-php,page,page-id-13242,page-parent,ajax_fade,page_not_loaded,,qode-title-hidden,qode-theme-ver-7.6.2,wpb-js-composer js-comp-ver-4.11.2.1,vc_responsive

Simple. Fast. Accurate. Affordable.

It’s time for a new approach to search and discovery.

What Scratch does!

Scratch search improves findability.

Imagine

Imagine the ability to create as many attributes as you want around your products, specifying the unique features that are relevant to your customers and their decisions.  eureka! is a first of its kind technology that not only handles unlimited attribution for search and browse, it welcomes it.

 

Why do attributes matter?  Before eureka!, popular enterprise search technologies treated your product information like a bag of words.  Widely used search technologies made it popular to use the text field as a dumping ground for words and phrases, which would then be directly searched upon by algorithms in order to extract attributes.  The twist: attributes were already being captured and stored, but not leveraged.  Sounds complicated?  We agree.  The backward way of managing search and browse has resulted in a broken experience.  eureka! starts with the product in mind, allowing our end users to cleanly and simply craft product data to articulate that which is most important at the product and category level.  The results:  a more coordinated search and browse experience, faster and more accurate and improved online customer engagement.

LEARN MORE
“Within your data hides important insights.”
80

Percentage of customers who use the search bar

4

Percentage of time search works as intended

90

Percentage of time customer searches on product category (returning tons of results)

5

Number of seconds it takes for a customer to bail on a poor performing site

FEATURES and FUNCTIONS

We are changing the way that organizations look at product data using easier processes and simpler technologies.  From data build through analytics and measurement, we are able to handle data management as it has never been done.

SEARCH

Precise product search driven by large number of attributes.

BROWSE

Parsed facets drive filtering.

MERCHANDISING

Built-in workbench; no page builder.

REPORTING and ANALYTICS

Goldmine of information. Lots of attributes: highly precise. Easy on-the-fly extraction.

SaaS

Primary model. Though we also allow for on-premise installation.

DATA MANAGEMENT

We host data. Customers can use additional technologies.

INTEGRATIONS

We work with all eCommerce platforms and related technologies.

DATA BUILD

Streamlined, technology enabled and simple. Ask us for more information.

RECOMMENDATION ENGINE

Context driven. New approach that surpasses generalized data algorithms.

For a demo or information click below:
Clients
Partners